Privacy Policy

This privacy policy (“Privacy Policy”) explains how Oasis Orthopedic & Spine collects, uses, and protects any information you provide when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring the confidentiality of your personal health information. Any information you share will only be used in accordance with this Privacy Policy and applicable healthcare privacy laws, including HIPAA. From time to time, we may update this Privacy Policy, and we encourage you to review it periodically to stay informed. This Privacy Policy is effective as of January 2025.

By using our website, you consent to the practices outlined in this Privacy Policy.

What Personal Information Do We Collect?

We may collect the following types of information:

• Contact Information: Name, email, phone number, address, and ZIP code. This may be provided when scheduling an appointment, requesting information, or filling out forms.
• Medical Information: Date of birth, insurance details, medical history, appointment preferences, and any related notes provided during consultations or treatment.
• User-Generated Information: Comments, reviews, or inquiries you post or submit via our website or social platforms.
• Technical Information: Browser type, IP address, location data, and other information about how you interact with our website, collected via cookies and similar technologies.
• Demographic Information: Preferences, interests, and other details shared voluntarily.

How Do We Use Your Information?

Your information may be used for the following purposes:

• Medical Care: To provide, coordinate, and improve your healthcare services and treatment.
• Internal Record Keeping: To maintain accurate medical records and improve our services.
• Communication: To confirm appointments, respond to inquiries, provide test results, or send important healthcare reminders.
• Insurance and Billing: To process insurance claims and handle billing matters related to your care.
• Website Experience: To analyze website usage and improve its functionality.
• Security: To protect against unauthorized access, fraud, or other malicious activities.

We will never sell your personal information. Any use of your medical information will comply with HIPAA regulations and other applicable healthcare privacy laws.

How Do We Collect Information?

We collect information through:

• Forms You Submit: Such as appointment requests, patient intake forms, or contact forms.
• During Medical Visits: Information collected during consultations, examinations, and treatments.
• Cookies and Tracking Technologies: Used to enhance website functionality and gather analytics.
• Third-Party Services: Information you voluntarily share through linked services or insurance providers.

Cookies and How We Use Them

Cookies are small files placed on your device to improve your browsing experience. They help us:

• Identify website usage patterns
• Deliver tailored content and information
• Provide a more personalized user experience
• Remember your preferences for future visits

You may disable cookies through your browser settings, but doing so may limit website functionality.

Third-Party Data Collection

We may work with third-party vendors for website analytics and appointment scheduling services. These vendors may use cookies or tracking technologies to improve our services. We ensure that any third-party vendors comply with healthcare privacy requirements and do not have access to your protected health information without appropriate safeguards.

Email Communication

When you provide your email address, you may receive:

• Appointment confirmations or reminders
• Important healthcare information and updates
• Educational newsletters about health topics
• Practice updates and announcements

To opt out of non-essential emails, follow the unsubscribe instructions provided in the email. Please note that important medical communications, such as appointment confirmations and test results, cannot be unsubscribed from.

Security

We take comprehensive steps to secure your personal and medical information. This includes implementing physical, electronic, and administrative safeguards in compliance with HIPAA requirements. Our security measures include encrypted data transmission, secure servers, and restricted access to your information. However, no system is entirely secure, and we cannot guarantee complete protection against all unauthorized access.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any external sites you visit.

Your Privacy Rights

You have the right to:

• Access and review the personal information we have about you
• Request corrections to your information
• Receive a copy of your medical records as permitted by law
• Opt out of non-essential communications
• File a complaint if you believe your privacy rights have been violated

Medical Information Disclosure

We may disclose your medical information only as permitted or required by law, including:

• To other healthcare providers involved in your care
• To insurance companies for payment and claims processing
• When required by law or court order
• To prevent serious harm to your health or safety
• To authorized family members or representatives as permitted by law

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please check back regularly to stay informed of updates.

How to Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about your personal information, please contact us:

Phone: 844-366-8800

Email: Through our secure patient portal or main contact email

Mail: 85 Harristown Road, #103, Glen Rock, NJ 07542

We value your trust and are committed to protecting your privacy and maintaining the confidentiality of your healthcare information.